Ask us a question

SOLOS is the plural noun for solo (singular individual).

So we've defined SOLOS to be the bringing of different individuals together!

Well, that's definitely a great question! The short answer is YES, of course! The long answer is, it depends on how you define those two words and it's gonna take a few minutes to answer it. So why don't you head over to our page on sustainability?

Sit back and relax, wait for the next email your shipping details.

Don't worry! Sometimes it takes a while for the mega-computer to load. 

But if you've waited for more than an hour, drop us an email at team@soloscosmetics.com and we'll get right to it.

We currently ship to all major cities and countries. However, if you don't see the country that you want to ship to, just drop us an email. 

Here's how it works: You place an order, we process it, and then we pass it off to our trusted shipping partners so that it can get to you.

This means that even though it takes you about a minute to place an order, we'll need some time to do the rest. It takes about 1 to 2 business days to process your order on our end. And depending on where you're located it can take anywhere from 2 to 14 business days for you to get your items.

Sure thing! We can also expedite shipping. All you have to do is select the express shipping option when you place an order and we'll get the item to you in no time.

We offer free returns on all unused products within 7 days of the delivery confirmation date. Drop us an email at team@soloscosmetics.com and we will provide you with the return address and instructions

That's amazing, we would love to work with you. Drop us an email! 

That's amazing, we love working with key opinion leaders and influencers for authentic feedback and content. Do write to us and share with us your media kit and we will get back to you as soon as physically possible.  

We love collaborating and exploring what our brands can synergise on. Drop us an email!

If you just want to drop an email to say Hi, send a few feedbacks, and simply back our day back. Just let us know! We're a small team (with full time jobs during the day) so we would love to hear from you! You can find us at team@soloscosmetics.com 

Have any formal complains or issues you would like us to know? Ping us right away!